Safoner is committed to providing high-quality products and offers a limited warranty for items purchased on the official Safoner website (
www.safoner.com), ensuring no defects in materials, workmanship, and performance during the warranty period.
Warranty Terms
- Warranty applies only to products purchased on the Safoner website and is valid for the original buyer.
- The warranty period is 1 year from the date of purchase.
- Proof of purchase (order number) must be provided to file a warranty claim.
- Customers are responsible for the shipping costs of returning products to Safoner and must provide a tracking number.
- The following conditions are not covered under warranty:
- Normal wear and tear or required maintenance during regular use;
- Damage caused by improper handling, storage, installation, or insufficient maintenance;
- Damage resulting from misuse, abuse, unauthorized modifications, accidents, or acts of nature;
- Intentional damage;
- Cosmetic damage (e.g., scratches, abrasions, discoloration) that does not affect product functionality.
Submitting a Warranty Claim
To submit a warranty claim, please email us and include the following information:
- Order number;
- A description of the issue;
- Photos or videos that illustrate the problem (total file size must not exceed 20MB).
Send your email to service@safoner.com, and our customer service team will contact you as soon as possible to resolve the issue.
Safoner reserves the right to make the final interpretation of this warranty policy and may adjust its terms and conditions at any time.
